Privacy Manager – Governance, Privacy & Ethics – P&T

at PWC
Location Washington, DC
Date Posted September 10, 2021
Category Default
Job Type Full-time


Specialty/Competency: IFS - Internal Firm Services - Other
Industry/Sector: Not Applicable
Time Type: Full time
Government Clearance Required: No
Available for Work Sponsorship: No
Travel Requirements: Up to 20%

A career in Products and Technology would provide you the opportunity to be part of an organization that is building a leading tech experience that solves big challenges for our firm and our clients. Our products and tech-driven solutions are how we move faster, cut through complexity and fuel growth. We start with the problem and solve it with experience and tech know-how. Our skilled technologists, data scientists, product managers and business strategists are passionate about using technology to accelerate change. Our team is responsible for establishing the privacy, ethics, and accessibility requirements are included from the outset of development of products and accelerators. We focus on developing the policies, standards, and guidelines to provide direction to developers to assist them in developing products that align with PwC standards in privacy, ethics, and accessibility.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Pursue opportunities to develop existing and new skills outside of comfort zone.
  • Act to resolve issues which prevent effective team working, even during times of change and uncertainty.
  • Coach others and encourage them to take ownership of their development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations.
  • Develop a perspective on key global trends, including globalisation, and how they impact the firm and our clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Focus on building trusted relationships.
  • Uphold the firm's code of ethics and business conduct.

Our team focuses on establishing that privacy, ethics, and accessibility requirements are included from the outset of development of products and accelerators. You'll focus on developing the policies, standards, and guidelines to provide direction to developers to assist them in developing products that align with PwC standards in privacy, ethics, and accessibility. You will also work with the developers in helping them understand the requirements.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

High School Diploma

Minimum Years of Experience:

4 year(s)

Preferred Qualifications:

Degree Preferred:

Bachelor Degree

Preferred Knowledge/Skills:

Demonstrates extensive abilities and/or a proven record of success as a leader in the following areas:

  • Leveraging creative thinking, problem solving and individual initiative;

  • Communicating in an organized and knowledgeable manner in written and verbal formats;

  • Collaborating with clients and building relationships with clients; and,

  • Demonstrating technical and operational third party risk industry practices, regulations or standards to build programs and/or manage controls, risk assessments and business processes.

Demonstrates extensive knowledge and/or a proven record of success with developing and implementing privacy and risk strategies/solutions for a global network of professional services firms, including the following areas:

  • Providing and leveraging technical and operational privacy and/or standard industry practices to assist clients with assessing their posture and improving their programs in the following areas - privacy, advanced analytics, and emerging technologies, such as Cloud, Internet of Things (IoT), et al.;

  • Understanding and applying technical and operational standard industry practices involving privacy regulations/standards to build programs and/or manage internal controls, risk assessments, business processes, or operational auditing - GDPR, HIPAA / HITECH, EU GDPR and Privacy Shield, COPPA, State Breach Disclosure Laws, GLBA, et al.;

  • Understanding the common privacy-related issues clients face in several industry sectors, including Financial Services, Healthcare, Manufacturing, Retail, Media, Entertainment, and Energy; and,

  • Working knowledge and demonstrated understanding of privacy, client confidentiality and data retention laws and regulations and a broad understanding of ethics and compliance programs.

Demonstrates thorough abilities and/or a proven record of success in the following areas:

  • Supporting the design, implementation and management of processes to measure the execution of and compliance with policies and procedures;

  • Supporting the provision of feedback, findings and escalation of monitoring results, including remediation efforts;

  • Coordinating ad hoc and periodic reporting and development of team metrics;

  • Acting as a resource for partners and staff on a range of questions and issues regarding information protection, privacy, client confidentiality, document/data retention, records management and social media;

  • Assisting in research and information gathering to support the development of policies, procedures or supplemental guidance; and,

  • Supporting the development of educational materials and communications related to Information Protection.

For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act:

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.


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