Trainee Marketing Researcher/Administrator – Newcastle – FRG

at Frank Recruitment Group
Location Newcastle upon Tyne
Date Posted November 11, 2021
Category Default
Job Type Full-time


Graduate/Trainee Marketing Researcher/Administrator | Newcastle, UK | Meritocratic Career Progression Plan | £19.5K + Lucrative Bonus | Luxury Incentives and Rewards |

About Frank Recruitment Group

The Frank Recruitment Group is an award winning, multi-brand specialist global recruitment firm. From our hub offices in the UK, USA, Asia and Australia, we deliver permanent and freelance niche technology experts to vendor channel partners, SME and Enterprise organisations across the globe.

Overview of the Role

All Trainee Market Researchers start their career at FRG by focusing on the core competencies around Growing and Enriching our internal CRM system. You will be responsible for sourcing candidates, contacts and organisations to fill current and future vacancies, as well as generating new prospects for the sales teams within the business.

This is largely an internet research-based job, with data entry elements. The ideal candidate will be internet savvy, organised, computer literate, patient, with a great drive and determination to grow and succeed. It is essential to have the ability work as an induvial and but also to work well within a team to collaborate and meet required objectives.

Key Roles and Responsibilities

Whilst undertaking your role you will be expected to be a subject matter expert in our internal systems and processes. As the custodians of the groups data and subject matter experts in our in-house CRM, the team are responsible for the acquisition of new data and the enrichment of our existing and legacy data while providing support to our sales teams across the globe.

When conducting your day-to-day requirements, you should be representing yourself as a credible, professional, industry expert that always gives accurate, informative and timely advice, always striving to overcome challenges and offer better service to the business.

Responsible activities: (will include but are not limited to the below)

  • Grow, Cleanse and Enrich FRG's CRM database
  • Online research to discover new ("prospects") Organisations, Contacts and Candidates
  • Using online tools and data sources to enrich current and new data
  • Adding these prospects into our CRM adhering to strict data quality standards
  • Searching for relevant Candidate CVs on job boards and CV databases
  • Finding new and using existing job boards, CV databases, social media websites, online forums, user groups etc.
  • Analysis of data within Excel

Systems and processes

  • Ensure all data is entered into our CRM adhering to minimum standards set
  • Update Candidate, Contact and Client records to maintain clean data
  • Attending regular refresher training and being proactive to self-develop and skill up
  • Adhere to all FRG policies and procedures
  • Adhere to all min standards set for minimum data volumes and data quality

What are we looking for:

  • Excellent Excel, Word and Outlook skills
  • Exceptional attention to detail
  • Comfortable working with large amounts of data
  • Strong time management and organisational skills
  • Teamwork, a strong work ethic and enthusiasm to learn
  • Taking innovative approaches to problem solving and devising inventive, creative solutions


  • Educated to at least degree standard or with equivalent work experience would be desired but not essential
  • An interest and desire to work in Marketing and Data
  • Experience in a support work environment or data entry role is advantageous but not essential

What you will learn

  • How to use different systems and applications to gather, store and analyse data.
  • Broad understanding of Niche I.T technology, Recruitment and data governance
  • Understanding of GDPR and other global data protection laws and regulation
  • How to Identify relevant client, candidate and contact prospects across different ecosystems
  • Effective online resourcing and the latest search techniques
  • Learning about different leading edge and emerging technologies
  • Advanced skills with Microsoft Office Package

Perks and Benefits

  • Hybrid working policy
  • Career and development planning
  • Flexible working hours and extended lunch breaks
  • Free Friday Breakfast when in office
  • Work Anywhere Perk - For up to 10 days a year work from anywhere you like.
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